"Masterclass Series" Webinar Schedule

May 4, 2020

Our "Masterclass Series" of webinars are designed to provide travel advisors with continued professional development. 


  • Masterclasses are conducted "live" and are approximately 30 minutes in length

  • Q&A session after each presentation

  • Trivia game at the end of each Masterclass reinforces key selling points and one lucky travel advisor will win a prize (overnight stays, cash, food & wine)

  • Grand Prize - Not only do travel advisors have a chance to win a prize after each webinar, but you will also earn one entry for each completed webinar towards a Grand Prize awarded at the end of May (the more classes you attend, the more chances you have to win!)


Level 1 classes are designed for travel advisors seeking general product training. 

Level 2 classes are designed for travel advisors who want to "learn more" and are seeking enhanced product knowledge (completion of Level 1 is not required to register for Level 2)


Grand Prize for May Masterclass 

7-night Mountain & Beach package with The Family Coppola Hideaways

  • Three nights in the Riverfront Cabaña at Blancaneaux Lodge and four nights in the Seaview Cottage at Turtle Inn.

  • Meals, excursions, transfers

  • Based on double occupancy

  • Prize valued at $7000 USD


Grand Prize drawing will be held on June 1st. Good luck!


Want to learn at your own pace? Check out our Masterclass Library for on-demand videos.

May Masterclass Schedule

Sign up for each webinar by clicking on the registration link

NIZUC Resort & Spa (Cancun, Mexico)

Masterclass Level 2


Topics covered:

  • Family Travel - An overview of multi-bedroom units, a day at Winik’s (Kids program), and suggested off-property excursions

  • Adults Only Getaways - An overview of Adults Only accommodations, restaurant, and NIZUC Life (adults program), and suggested off-property excursions

  • Spa Getaways - An overview of the first ESPA-branded spa in the Mexican Caribbean


Tuesday, May 26 at 1 p.m. EDT

Presented by Patricia Lizarraga, Leisure Sales Manager



Viceroy L'Ermitage Beverly Hills (California) & Viceroy Chicago 

Masterclass Level 2

Topics covered:

  • Viceroy L'Ermitage Beverly Hills - a true residential experience 

  • Viceroy Chicago - prime location in Chicago's Gold Coast

Wednesday, May 27 at 3 p.m. EDT



Hotel Zetta, Hotel Zelos, Hotel Zeppelin, & Hotel Emblem (San Francisco, California)  

Masterclass Level 2


Topics covered:

  • Overview of unique offerings on four properties in San Francisco

Wednesday, May 27 at 1 p.m. EDT



Il Borro (Tuscany, Italy)

Masterclass Level 2

Topics covered:

  • Overview of private villas and farmhouses 

  • New operational procedures

Thursday, May 28 at 1 p.m. EDT

Presented by Ana Toledo, Director of Sales











































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